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We are an exclusively online shop and are therefore always available to respond to your questions/concerns!
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FAQs
How can I sell broken jewellery?
You can easily send it in to us for assay and valuation - nothing is melted until your express consent and approval are received. Higher value items can be sent with FedEx label including insurance.
How can I tell these are genuine?
Most of our items are hallmarked, but every single piece is double and triple checked using an x-ray spectrometer to ensure the precious metal content is authentic.
Do you accept returns?
Yes! If you are unhappy with the item received we happily accept returns (less postage).
Can I visit your location?
At this time we can only facilitate local pick up or drop off, we can neither accommodate nor afford (frankly!) a large retail space in Toronto.
What do the markings mean?
I thought you'd never ask!
If you're talking about Silver:
Typically "925 Sterling", which means that 92.50% of the item has been made from silver, the remaining 7.5% other base metals.
"800" or any of the other various amounts, like 813, 835, 850, 875 also represent relative percentages as to how much silver is present: 80.0%, 81.3%, etc...
Normally the odd numbers are quite old European marks. However, Egyptian jewellers typically make their silver wares at 80.0% or 90.0%.
If you're talking Gold:
24 carat (k) is pure gold, so if you see a marking for 14k, that represents 58.33% pure gold; the remaining being other base metals (or silver!). The easiest way to determine the percentage of gold is to take the carat and divide that by 24: 14/24 = 0.583333 or 58.33%
As such, the following can be determined:
8k = 33.33 gold
9k = 37.50% gold
10k = 41.67% gold
12k = 50.00% gold
18k = 75.00% gold
22k = 91.67% gold
24k = 100% gold
If you're thinking platinum or palladium:
The vast majority of time jewellers only use 80% to 100% in intervals of 5% points. Typically being 85% or 95% platinum and palladium jewellery. This can be determined by markings such as "95 PT", "85 plat", "100 pd" etc...