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FAQs

How can I sell broken jewellery?

You can easily send it in to us for assay and valuation - nothing is melted until your express consent and approval are received. Higher value items can be sent with FedEx label including insurance.

How can I tell these are genuine?

Most of our items are hallmarked, but every single piece is double and triple checked using an x-ray spectrometer to ensure the precious metal content is authentic.

Do you accept returns?

Yes! If you are unhappy with the item received we happily accept returns (less postage).

Can I visit your location?

At this time we can only facilitate local pick up or drop off, we can neither accommodate nor afford (frankly!) a large retail space in Toronto.

What do the markings mean?

I thought you'd never ask!

If you're talking about Silver:

Typically "925 Sterling", which means that 92.50% of the item has been made from silver, the remaining 7.5% other base metals.

"800" or any of the other various amounts, like 813, 835, 850, 875 also represent relative percentages as to how much silver is present: 80.0%, 81.3%, etc...

Normally the odd numbers are quite old European marks. However, Egyptian jewellers typically make their silver wares at 80.0% or 90.0%.

If you're talking Gold:

24 carat (k) is pure gold, so if you see a marking for 14k, that represents 58.33% pure gold; the remaining being other base metals (or silver!). The easiest way to determine the percentage of gold is to take the carat and divide that by 24: 14/24 = 0.583333 or 58.33%

As such, the following can be determined:

8k = 33.33 gold

9k = 37.50% gold

10k = 41.67% gold

12k = 50.00% gold

18k = 75.00% gold

22k = 91.67% gold

24k = 100% gold

If you're thinking platinum or palladium:

The vast majority of time jewellers only use 80% to 100% in intervals of 5% points. Typically being 85% or 95% platinum and palladium jewellery. This can be determined by markings such as "95 PT", "85 plat", "100 pd" etc...